Your privacy matters
This Privacy Policy explains how TechFixHer.com may collect, use, and protect information when you use this website.
Last updated: October 22, 2026
Please do not enter or send passwords, banking information, verification codes, credit card numbers, private account details, or sensitive personal information.
1. Information you choose to provide
TechFixHer.com may collect information you voluntarily enter into website forms, free guidance tools, contact forms, or report request pages.
This may include:
- Your name and email address if you contact us.
- General details about a tech problem, device, account type, suspicious message, or support concern.
- Information needed to prepare a Tech Problem Prep Report if you choose to purchase one.
Do not send sensitive information
TechFixHer does not need your passwords, banking details, credit card numbers, verification codes, private files, or account login information. Never include that information in any form or message.
2. How information may be used
Information you provide may be used to:
- Respond to your questions.
- Provide free general guidance.
- Create or deliver a paid Tech Problem Prep Report.
- Improve the website, forms, content, and user experience.
- Handle payment-related or customer service questions.
3. Payments
Payments may be processed through a third-party payment provider such as Stripe. TechFixHer.com does not store your full credit card number on this website.
Payment providers may collect and process information according to their own privacy policies and terms.
Free tools and temporary browser storage
The revised free guidance and quote checker run in your browser. They do not send your text to an AI service. New homepage submissions carry details through session storage rather than the URL. A draft can remain in this tab’s storage until the tab is closed or site data is cleared; the tools stop reusing it after two hours. Browser settings can affect storage. The draft may prefill the report-details form in the same tab; closing the tab or switching browsers can lose it. Review and remove sensitive details before submitting.
The report-details and contact forms send information to the FixHer team through the website’s email handlers. Paid report preparation is separate from the free tools. Basic keyword checks for secrets are limited and do not guarantee that private information will be detected.
4. Website tools and analytics
TechFixHer.com may use basic website tools, hosting services, analytics, or security services to help the site work properly, understand general traffic, prevent abuse, and improve performance.
These tools may collect general technical information such as browser type, device type, pages visited, approximate location, or IP address.
5. Email communication
If you email TechFixHer or submit a form, we may use your email address to reply to your message or follow up about a report or website question.
Do not send private account information, passwords, verification codes, or other sensitive details by email.
6. Information sharing
TechFixHer does not sell your personal information. Information may be shared only when needed to operate the website, process payments, provide requested services, comply with legal requirements, prevent fraud, or protect the website and its users.
7. Data security
We aim to use reasonable steps to protect information, but no website, email system, payment system, or online service can guarantee complete security.
Please protect yourself by avoiding the submission of sensitive personal information through TechFixHer.com.
8. Educational use only
TechFixHer provides general educational information only. It is not emergency cybersecurity support, account recovery service, legal advice, financial advice, or a replacement for qualified professionals.
9. Contact
Questions about this Privacy Policy can be sent to:
info@fixhergroup.com